Enterprise Support is here.
Enterprise Support - a paid add on - gives you quick and customised support directly from SuperCMMS' product and engineering teams.
Enterprise customers are assigned a 'Dedicated Account Manager' who they can reach out to any time. Dedicated Account Managers have an ongoing context about your business and will assist you with everything right from the basics.
Get quick access to support and engineering resources 24 hours a day, 7 days a week, 365 days a year.
< 6 Hours Solve Time
On average we take every issue to complete resolution in less than six hours.
Enterprise accounts reside on a globally redundant server architecture that guarantees a 99.95% uptime along with zero data loss.
Enterprise Support is an optional paid add on. You may not really need it. Reach out to us at firstname.lastname@example.org to understand this option better.